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REQ029 · Lords Care

Senior Support Worker / Team Leader

Crisis & supported living · Manchester, UK

4

Openings

5

Applicants

0

Onboarding ready

2

In review

3

Blocked

Job description

What candidates see for this role.

We're seeking an experienced Senior Support Worker / Team Leader to lead frontline care delivery within our crisis and supported living environments. This dual-purpose role combines hands-on support work with shift leadership responsibilities, ensuring we deliver safe, consistent, and high-quality care for individuals with complex needs.

Key responsibilities

  • Provide direct support to individuals with autism, learning disabilities, and mental health challenges
  • Lead and supervise support teams during shifts, ensuring adherence to care plans and safety protocols
  • Manage crisis situations with calm professionalism and appropriate intervention techniques
  • Mentor and guide junior support workers, providing on-the-job coaching and development
  • Communicate effectively with individuals, families, healthcare professionals, and internal teams

Screening prompts

Asked in the candidate's video response.

  1. 1

    Describe a challenging situation you've handled in a previous care role. How did you approach it and what was the outcome?

  2. 2

    This role involves leading a team during shifts. Can you share an example of when you've had to guide or mentor colleagues in a care environment?

  3. 3

    How do you balance providing necessary support while still promoting independence and dignity for the individuals you work with?

  4. 4

    Do you speak fluent English?

Applicants (5)

Watch each candidate's video response and review onboarding evidence.

  • SM

    Sarah Mensah

    Awaiting review95% ready
    Crisis supportTeam leadershipSafeguarding L3Driver

    VO 2:14 · recorded 12 May 2026 · missing: 1 reference

  • AK

    Ahmed Khan

    Awaiting upload64% ready
    Supported livingMental healthLone working

    VO 1:48 · recorded 11 May 2026 · missing: RTW share code

  • NO

    Niamh O'Connor

    Awaiting upload48% ready
    Care assistantManual handling

    VO 1:36 · recorded 8 May 2026 · missing: Proof of address, DBS

  • DO

    Daniel Owusu

    Renewal needed71% ready
    Senior carerSafeguardingEnd of life

    VO 2:21 · recorded 7 May 2026 · missing: Safeguarding renewal

  • OA

    Olusola Adeyemi

    Awaiting review88% ready
    Supported livingDriverAutism support

    VO 2:08 · recorded 5 May 2026 · missing: Driving licence